Consumer Affairs Division: Michelin to replace defective tires
January 5, 2014: The Ministry of Trade, Industry and Investment, through its Consumer Affairs Division indicated on January 2 that the Michelin Panama Corp had informed the CAD that through its quality verification system they have found the existence of a possible manufacturing defect in a lot of 24 tires to be marketed locally with reference number CAI 23299 MICHELIN brand.
The statement noted that the tires were manufactured in Bridgewater, Nova Scotia, Canada during the period January 2010 - June 2012.
Due to the possibility that such tires could experience tread loss and/or rapid air loss, Michelin has embarked on a free tire replacement program for final users that have purchased the tires.
The statement added that Michelin customers are being urged to visit any Michelin Service Station in Trinidad and Tobago to have their tires replaced, at no cost, inclusive mounting and balancing; no matter how worn out they might be.
Customers are assured that this free tire replacement program is a safety preventative measure as to date there has been no record of any accident due to users of the tires.
Customers who may require further information can contact the Consumer Affairs Division toll free hot line at 800-4CPS (4277).